At LivHerbals, we are committed to protecting your privacy and handling your personal information with the highest level of care, security, and transparency. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website, communications, and services. It also outlines your privacy rights under applicable United States laws and provides instructions on how to contact us.

By accessing or using our website or services, you acknowledge and accept the practices described in this Privacy Policy. If you do not agree with the terms outlined herein, please discontinue your use of our services immediately.

This Privacy Policy applies to all personal information collected by LivHerbals through our website, telephonic communications, electronic mail, and during any promotional events, programs, or interactive features in which you may participate. This includes, but is not limited to, retail purchases, auto-ship subscriptions, customer support inquiries, and marketing engagements.

We collect personal information that you voluntarily provide to us when interacting with our brand. This includes, but is not limited to:

When you access and navigate our website, we automatically collect certain technical data regarding your visit. This information includes, without limitation:

We utilize cookies, tracking pixels, and similar technologies to collect this automated data and optimize your digital experience.

LivHerbals processes your personal information for legitimate business operational purposes, including to:

LivHerbals does not sell your personal information to third parties for monetary consideration. However, we may disclose your information under the following corporate circumstances:

Notwithstanding any other provision outlined in this Privacy Policy, personal information collected specifically through our mobile messaging program, including your mobile phone number, opt-in consent records, and text interaction data, will not be sold, shared, or rented to third parties for their independent marketing or promotional purposes. This data is utilized strictly to deliver the automated mobile communications authorized by you.

We utilize cookies and related tracking mechanisms to enhance site functionality, analyze web traffic, and personalize advertising content. You possess the ability to manage your cookie preferences directly through your web browser settings. Additionally, you may opt out of interest-based tracking via industry standard platforms provided by the Digital Advertising Alliance, or by activating a browser-based Global Privacy Control (GPC) signal.

Depending on your state of residence within the United States, you may possess statutory privacy rights regarding your personal data. These rights may include:

To exercise your privacy choices or opt out of targeted advertising, you may click the "Do Not Sell or Share My Personal Information" link located in our website footer, or transmit a recognized GPC signal. To submit a formal data privacy request, please contact us at packsupport@livherbals.com. We reserve the right to verify your identity before processing any data requests.

LivHerbals implements industry-standard physical, technical, and administrative security measures designed to safeguard your personal information against unauthorized access, loss, or disclosure. However, because no digital transmission or storage system can be guaranteed 100% secure, we cannot guarantee absolute security. If you suspect your account or information has been compromised, please contact us immediately.

We retain your personal information only for the duration necessary to fulfill the operational purposes outlined in this policy, satisfy legal or tax compliance mandates, and resolve contractual disputes. Upon expiration of these periods, your data will be securely deleted or anonymized.

Our website, digital content, and retail products are intended strictly for adult use. LivHerbals does not knowingly collect personal information from individuals under the age of 13. If we discover that a child under 13 has inadvertently submitted personal data, we will take immediate steps to purge that information from our servers.

We may occasionally offer promotional discounts, rewards points, or event entries in exchange for your contact information, such as signing up for an email newsletter. Participation in these incentive programs is entirely voluntary. The value assigned to your collected information reflects the promotional value of the program relationship and does not constitute a direct monetary valuation.

LivHerbals reserves the right to modify or amend this Privacy Policy at any time to account for changes in privacy laws, technological updates, or shifts in our business practices. Any material changes will be published directly on this page alongside a revised "Last Updated" effective date. We encourage periodic review of this policy.

These Product and Wellness Disclaimers, alongside our Terms of Service, govern your use of this website and the purchase, selection, and administration of all items offered by LivHerbals. By purchasing our products or utilizing our digital materials, you acknowledge and legally agree to all policies outlined below.

By using this website or purchasing from LivHerbals, you agree to follow and be bound by these Terms of Service and all related policies posted on our website. This legally binding agreement includes our Shipping Policy, Refund Policy, Privacy Policy, Subscription Terms, and Rewards Program Terms. If you do not agree to these terms, you must discontinue use of our website and services immediately.

LivHerbals provides all product information for general wellness and educational purposes only. Product descriptions, ingredient information, blog articles, quiz results, wellness protocols, and any other website content do not constitute veterinary advice, medical diagnosis, or treatment recommendations. Website content should never replace professional guidance from a licensed veterinarian.

LivHerbals products are intended solely to support normal wellness routines for pets. Our products are not intended to diagnose, treat, cure, or prevent any disease or chronic medical condition. If your pet has a known medical condition, takes prescription medication, is pregnant or nursing, is scheduled for surgery, or has known allergies, you must consult your veterinarian before use.

As the caregiver for your animal, you are entirely responsible for reading product labels, following all directions, reviewing ingredient lists, and choosing products that are safe and appropriate for your pet. You must stop use immediately and contact your veterinarian if your pet has an unwanted or adverse reaction to any product.

LivHerbals products utilize clean, plant-powered ingredients. Consequently, natural differences in color, aroma, texture, settling, or overall physical appearance might occur from batch to batch. These natural differences are a normal result of sourcing organic materials and do not indicate that a product is defective or compromised in quality.

We work diligently to keep product details, pricing, availability, promotions, and website content accurate. However, typographical or technical errors may occasionally occur. LivHerbals reserves the right to correct errors, update information, change pricing, adjust promotions, or cancel orders affected by these errors at any time without prior liability.

LivHerbals reserves the right to refuse, limit, or cancel any order for any reason at our sole discretion. Reasons for order restriction or cancellation include, but are not limited to, suspected fraud, unauthorized resale activity, pricing errors, inventory shortages, payment processing problems, or a direct violation of these terms.

All discounts, rewards, product bundles, subscription savings, and promotional offers are strictly subject to the specific terms shown at checkout or detailed in the offer literature. Offers might not be combined unless explicitly stated by LivHerbals. We reserve the right to change, modify, or end promotions at any time without prior notice.

If you purchase an auto-ship subscription, you agree to recurring charges based on the subscription option and delivery frequency selected at checkout. Subscription orders will continue to process automatically until canceled. You are solely responsible for updating your payment method, shipping address, and subscription preferences before the next order processes. Once a subscription order has processed or shipped, it cannot be canceled or refunded for that specific delivery cycle.

Participation in the BARC Pack Rewards program is subject to the following rules:

Some links, reviews, posts, recommendations, or promotions displayed on our website or social media channels might come from affiliates, brand ambassadors, or partners who receive financial compensation or incentives from LivHerbals. We expect all partners to fully disclose their professional relationship with LivHerbals when sharing promotional content.

All website content, including text, photos, graphics, logos, product names, wellness protocols, quiz content, blog content, and brand materials, belongs exclusively to LivHerbals or its authorized content providers. This material is protected by copyright and trademark laws. You may not copy, reproduce, distribute, sell, or use our content without explicit written permission.

If you submit a product review, photo, comment, testimonial, or other content to LivHerbals, you grant us a perpetual and royalty-free permission to use, display, edit, and share that content for business, marketing, and website purposes. You are solely responsible for ensuring that your submitted content is truthful, accurate, and does not violate the rights or privacy of others.

LivHerbals welcomes honest feedback from our community. However, because our products are regulated as wellness supplements, we must comply with strict federal guidelines regarding health and structural claims. We reserve the right, at our sole discretion, to monitor, moderate, edit, or remove any user-submitted review, comment, or testimonial that attributes medicinal qualities, disease cures, or unapproved health transformations to our products. Reviews that contain profanity, spam, or promotional links for other brands will also be removed.

LivHerbals respects the intellectual property rights of others. If you believe that any material or user-submitted content on our website infringes upon your personal copyright, you may submit a formal takedown notice to our designated agent at packsupport@livherbals.com. To be effective, your notice must include a physical or electronic signature of the copyright owner, identification of the copyrighted work claimed to have been infringed, a direct link to the infringing material on our site, and your contact information. Upon receipt of a valid infraction notice, we will act swiftly to remove or disable access to the disputed content.

To the fullest extent allowed by law, LivHerbals is not responsible or liable for any indirect, incidental, special, or consequential damages related to your website use, product use, shipping delays, carrier delivery issues, or your reliance on website content and educational materials.

These Terms of Service and all related disclaimers are governed by and construed in accordance with the laws of the State of Nebraska, without regard to conflict of law rules. Any legal proceedings must be handled in the appropriate courts located in Nebraska.

You agree to indemnify, defend, and hold harmless LivHerbals, its parent companies, subsidiaries, affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys fees) arising from your violation of these Terms of Service, your misuse of the website or products, or your violation of any rights of another party.

Please read this section carefully, as it affects your legal rights. Any dispute, claim, or controversy arising out of or relating to these Terms, the use of this website, or the purchase and consumption of any LivHerbals products shall be resolved exclusively through final and binding individual arbitration, rather than in a court of law.

Arbitration shall be administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules. The arbitrator's decision shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

You and LivHerbals explicitly agree that any dispute resolution proceedings will be conducted solely on an individual basis and not in a class, consolidated, or representative action. You hereby waive any right to maintain or participate in a class action, class-wide arbitration, or representative lawsuit against LivHerbals. If for any reason a claim proceeds in court rather than in arbitration, both parties waive any right to a jury trial.

If you elect to receive marketing or transactional text messages from LivHerbals, you agree to receive recurring automated mobile messages at the phone number provided at the time of opt-in. Enrollment in our mobile messaging program is entirely voluntary and is not a condition of purchase.

Message and data rates may apply based on your mobile carrier plan. Message frequency varies based on user interaction and promotional cycles. You may opt out of our mobile messaging program at any time by replying "STOP" to any mobile message received. For additional assistance, you may reply "HELP" or contact us directly at packsupport@livherbals.com.

LivHerbals and all mobile carriers are not liable for delayed or undelivered messages. You represent that you are the account holder or customary user of the mobile phone number provided and that you possess the legal authority to consent to mobile communications at that number.

For questions regarding these disclaimers, our policies, or our terms, please contact us at:

LivHerbals is dedicated to providing a digitally accessible shopping experience for all visitors, including individuals with disabilities. We believe that our website should be easy to use and fully accessible to everyone, regardless of technical ability or method of access.

To achieve this, LivHerbals strives to conform its digital storefront and customer pathways to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA standards. These globally recognized guidelines outline how to make web content more accessible to users with visual, auditory, motor, and cognitive impairments.

We treat digital accessibility as an ongoing business process rather than a static project. LivHerbals routinely reviews and monitors its website platform using both automated scanning tools and periodic manual evaluations to identify and remediate potential barriers. Our core optimization efforts focus on maintaining consistent keyboard navigation, sufficient color contrast ratios, clear form labeling, and descriptive alternative text for all meaningful product imagery.

Please be advised that the LivHerbals website utilizes various third party applications, plugins, and integrated software platforms, such as Shopify applications, checkout portals, review widgets, and loyalty program software, to enhance the customer experience.

While we exert reasonable commercial efforts to choose accessible third party extensions, LivHerbals does not natively control or modify the underlying source code of these independent tools. Consequently, LivHerbals cannot guarantee full accessibility compliance across third party properties and disclaims liability for digital barriers introduced by these external providers.

If you experience any technical difficulty navigating our website, viewing content, or executing a transaction due to an accessibility barrier, or if you require an alternative accommodation to access our goods and services, our support team is ready to assist you.

Please contact us directly with a detailed description of the issue encountered and the specific web page where it occurred so that we may make all reasonable efforts to assist you:

We take all accessibility feedback seriously and aim to respond to support inquiries and accommodation requests within a reasonable timeframe, typically not exceeding three business days.